MENTISCRIBE by MENTISERA Policy

Data Retention Policy

How long MENTISCRIBE by MENTISERA retains account details, order records, files, messages, invoices, audit logs, and quality notes.

MENTISCRIBE by MENTISERA provides ethical academic support, editing, mentoring, formatting, and advisory services only. We do not support fabricated data, fake references, guaranteed grades, impersonation, Turnitin bypass, AI detector bypass, or academic dishonesty.

MENTISCRIBE by MENTISERA retains client data and order records only as long as necessary for service delivery, quality assurance, legal, operational, financial, and audit purposes.

1. Data We May Retain

  • User account details
  • Order records
  • Invoices
  • Payment status
  • Uploaded files
  • Messages
  • Revision history
  • Audit logs
  • Quality review notes

2. File Retention

Uploaded and delivered files may be retained for a limited period to support revision requests, client support, quality review, dispute handling, and recordkeeping. Recommended defaults: order files for 90-180 days after completion, invoices/payment records according to accounting requirements, and audit logs as long-term internal records.

3. Deletion Requests

Clients may request file deletion or account closure. Some records may be retained where required for legal, financial, dispute, or security reasons.

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Terms & ConditionsAcademic Integrity PolicyEthical Use PolicyAI Use PolicyPrivacy PolicyConfidentiality PolicyRefund PolicyRevision PolicyEditorial & Quality PolicyPayment PolicyData Retention PolicyCookie PolicyDisclaimerService AgreementOrder Cancellation PolicyComplete Dissertation Service PolicyPublication Support PolicyExpert & Editor Code of Conduct